Alcumus Live Webinar – From Pain to Profit: How to Deliver Supply Chain Value in FM


Register for FREE and join the discussion with Alcumus and Mitie

Learn how to deliver unique value to your existing and prospective customers by efficiently achieving supply chain compliance with industry experts Gemma Lynch, Alcumus’ VP of Strategic Accounts and Mitie’s Group Quality & Assurance Director Mark Hughes.



To compete effectively in the dynamic facility management (FM) industry, organizations need to take a more proactive approach to identifying, controlling and limiting risks along the supply chain. As demand for FM services continues to grow and with a CAGR of more than 4.5% over the period 2022-2027, having the ability to deliver high-performance environments without compromising safety, sustainability or ethics is a must.

76% of companies operating in the property / facility management sector are trying to improve the management of supplier pre-qualification processes over the next two years.

Are you satisfied with the current way of evaluating, monitoring and managing your suppliers?

Alcumus already collaborates with four of the five largest global FM companies, helping them reduce risk and manage anticipated and unexpected events in the supply chain.

Sign up for this webinar and learn:

  • Because the growing risk exposure of suppliers is affecting the selection criteria of FM suppliers
  • How to demonstrate supplier control and compliance
  • Operational challenges that can block strategic procurement initiatives
  • How to quickly adapt to changing regulations and business needs
  • Mitie’s winning strategies

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Meet your speakers

Gemma Lynch, VP Strategic Accounts, Alcumus

Gemma recently joined Alcumus as VP Strategic Accounts and has nearly 20 years of facility management experience in both the public and private sectors, having held numerous operational and business development roles. Working for large facility management organizations in the past, Gemma has been in the field, addressing the challenges of sourcing suppliers to supply, as well as conducting tenders where demonstrating a solid ESG strategy is critically important. She is now bringing this experience forward, supporting our corporate clients in gaining insights into their supply chain resilience, reinforcing a two-way commitment to ethical best practices and sustainable business growth.


Mark Hughes, Group Quality and Assurance Director, Mitie


Mark began his career in the police before moving to Health and Safety and joining the NHS where he conducted many H&S investigations and serious clinical incidents. Mark then moved into a large cashier business and established a primary authority, introduced Q (Quality) into the HSE, “Lean” principles, reducing “waste” and improving efficiency across the business. More recently, Mark works at Mitie and has several key objectives, some of which include standardizing Mitie’s approach, ensuring the maintenance of ISO standards and the achievement of further ISO standards. Evaluate how to improve contractor management from onboarding to completion and how to reduce the number of platforms used by the company.

Explore Alcumus’ supply chain compliance solution

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